Reviews
Words of Appreciation
Hi-Tech Heating & Cooling works to safeguard the comfort and safety of families across mid-Michigan, and we’re grateful for customers who share appreciative comments—and refer us to others. To learn more about our company’s service commitment and expertise, please browse our testimonials. Questions? Call 248.842.2162 to speak with a Hi-Tech Heating & Cooling team member.
"We recently had a purchase and installation of a Bosch high efficiency furnace and air conditioner from Hi-Tech Heating & Cooling. I found both the owner Doug and the installers to be knowledgeable and courteous at all times. They offered alternatives that met our needs, such as doing updates to the existing duct work to increase the air flow capacity to bedrooms. They were extremely helpful in providing me with the appropriate info in order to file for the rebates that we qualified for. We are totally satisfied with their work ethics and affordable pricing and would recommend them to our family or neighbors."
Sincerely,
A Very Satisfied Customer
- Shelley D.
"Over the past 4 years Hi-Tech Heating & Cooling has demonstrated to us the level of service and commitment that is rare in the HVAC field. Their level of customer service exceeds expectations, whether be a new construction project or service call for an existing home. They are always prompt, courteous and clean and most importantly get the job done correctly the first time.
We are also pleased with the level of knowledge and experience Hi-Tech Heating & Cooling has with high efficiency heating & geothermal systems. Hi-Tech is ready to deliver these systems as the market shows more and more demand for them.
If you are looking for a company that cares and will do the right thing, Hi-Tech Heating & Cooling is your answer."
- Scarsella, Inc.
Bruce Scarsella
President
"I chose Hi-Tech to repair my AC recently - and it was mostly on the strength of the positive reviews. My experience with Hi-Tech was every bit as good as others have noted. The problem was quickly diagnosed and repaired, but then Doug went above and beyond by thoroughly testing all of the cooling system and ensuring it was operating at peak efficiency. He was friendly and professional, explained what he was doing throughout, and the price was very fair. It's easy to understand now why Hi-Tech was rated so highly."
- Douglas M.
"They were able to come right out the same day, Doug recognized the problem and fixed it in about 10 minutes. We have A/C again on a 90-degree day !!! awesome. The tech was knowledgeable and very nice."
- Ken S.
"Great service - very trustworthy. I had an issue with my furnace last year and the tech who came out tried to tell my furnace was at its end of life and I should consider getting a new one. This guy took one look at the serial number and said that it was built in 2008....not anywhere near end of life. He showed me where to look for the error codes and explained the possible issue with the exhaust and intake pipes and modifications I should make to them.
I highly recommend Hi-Tech for any furnace or a/c issues you might have."
- Eric C.
"I called in a pinch when I came home from work without heat. Doug took my call at about 5:30 and was very responsive. Even though we didn't end up needing him to come out, he took a lot of time out of his evening to walk me through some options and possibilities. If we need service in the future, I'm going to call Hi-Tech."
- Josh L.
"I am a very meticulous person and as such I normally do everything myself, so when a buddy pointed me to Hi Tech to install my garage HVAC I was skeptical best. However after meeting with them for a quote, all my concerns fell to the side. The installation was a difficult one at best and these guys made it look simple. Additionally, the team came up with suggestions I had not even considered.
While I don't say this often about a contractor, these guys exceeded my expectations by a long shot! …and the customer satisfaction was outstanding… the job was so relaxing I wish I had another furnace/AC to install! It's too bad Hi Tech doesn't have other trades!"
- Dave S.
"If I could give this man 10 stars I would. We were without heat for 4 weeks because we couldn't afford anyone else. Doug has great rates! He came one the next day and fixed it within 15 minutes. He was very nice and very honest. He didn't overstay just to get money. Doug knows what he is doing"
- Melissa G.
To learn more about the Hi-Tech Heating & Cooling team, inquire about pricing or request an in-home energy audit, call 248.842.2162 or visit our contact page.
